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On a sunny Tuesday afternoon, a call comes into the help desk notifying a technician that a strange and inflammatory web page is presented whenever someone goes to the corporation’s public web site. Return on investment (ROI) will be the business term of 2002, therefore, technology-driven projects that deliver ROI will be high on the corporate agenda. Regular readers of SC's Opinionwire will recall me wibbling on about how credit and debit card issuers are moving steadily towards PIN-based authorization of transactions. Not too long ago, I was speaking at an International Security Conference on the subject of forensic video analysis. "If you know the enemy and know yourself, you need not fear the result of a hundred battles." Sun Tzu, The Art of War