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In an effort to boost sales and generate revenue, one U.S. multinational energy company recently embraced the Internet to bolster external communication and internal collaboration. "I keep six honest serving men (They taught me all I knew); Their names are What and Why and When And How and Where and Who" (Rudyard Kipling, from ‘The Elephant’s Child’ in Just So Stories). The number of technology pundits decrying the state of Internet security has reached an unbearable level. In this article, issues of virus naming as they impact users will be discussed, and some of the ways that naming might affect the reviewing of products will be examined. Anti-virus software can be exploited to corrupt IT systems, according to a report by a group of researchers. Today's content-heavy networks are transmitting richer, more critical data - and as a result, more and more enterprises are demanding quality-of-service (QoS) agreements for a higher level of network service, one that assures reliable delivery of content along with consistent availability of bandwidth. The events of September 11 have made security a national priority in the USA. This has been a very good year - especially for the hackers. Ben Rothke wonders if we have learned anything from the experience SSL’s potential weaknesses can be overcome says David Hicks, creating flexibility for today’s online needs. Elton Hay spotlights the problems associated with the challenge question approach to forgotten passwords Illena Armstrong reports on a project that is seeking to develop the infosecurity professionals of tomorrow Security for voice networks is as vital as for data systems says Tana Scouras, but many lack even the basics Both forensics and ethical hacking, says Gunter Ollmann, are needed to investigate critical security events Tired of email porn and body enhancement offers? John Young suggests using secure content management to halt the tidal wave. Tari Schreider describes a real-life investigation into a scam that threatened to undermine a large organization. Ray Zadjmool explores a solution to the number of false positives specifically created by the use of Windows Media Player Web services promise to change the way we build applications but, as Daniel Murton argues, security poses a huge challenge. They are the bane of administrators’ lives, but Gunter Ollmann contends that patching should be a priority. Firewalls are not the be-all and end-all of security, says Gunter Ollmann, and they must be managed properly What are the technologies to secure IT in 2003? Illena Armstrong asks security experts for their views